For clinics

Clinic resources

How we protect your clinic's data, how to connect your clinic system with the least access, and what onboarding involves. Everything here applies to every clinic we work with.

Least accessCollect lessOne clinic per accountEvery action on record

Start here

Security standardHow we protect your clinic's dataWhat we store, who can reach it, how we connect to your clinic system, and what happens if something goes wrong. Includes a 90-second video.Read the standard › ExplainerAPI keys, explainedWhat an API key is, how scoped keys limit our access, how we look after yours, and two ways to set it up, including with us.Read the explainer › Setup guidesConnect your clinic systemStep-by-step guides for Plato, Cliniko, Zenoti, Nookal, Halaxy and Pabau, giving the booking system the least access it needs.Choose your system ›

Onboarding a new clinic

Setting up a new clinic takes a few short steps on your side. We handle the rest.

  1. 1Sign the DPAThe data processing agreement, before any data moves.
  2. 2Create the booking userIn your clinic system, following its setup guide.
  3. 3Send the keyThrough the one-time link we give you.
  4. 4Name your staffWho needs the dashboard, and which outlets each covers.
  5. 5We go liveAfter the security gate passes, with the sign-off on file.

Referred by respond.io?

Zelix Labs is Singapore's first respond.io Certified Strategy Partner and Asia's first Gold Partner. We build the WhatsApp booking assistant and dashboard on top of your respond.io workspace, connected to your clinic system under the standard above.

Contact us