Everything on zelixlabs.com.

The whole agency on one page: what we build, who we serve, what it costs, how to start. For owners with no time to surf.

The roles we build: receptionist, sales rep, product specialist, booking agent, cart recovery, win-back, support, and any other role you can spec.

Set up, fix, and launch. WhatsApp Business API, AI agents, CRM integrations, and ad campaigns.

The automations that run your business in the background. Lifecycle flows, calendar scheduling, lead routing, AI agent tool calls, CRM-to-CRM sync, HTTP step integrations.

16 conversation samples and past project outcomes.

Real deployment evidence: USD 2.5M+ click-to-WhatsApp ad spend, daily averages, anonymised screenshots.

Honest comparison: DIY, in-house hire, freelancer, other agencies, and Zelix.

Setup from $3,800. Optional retainer from $300/month. Comparison table, add-ons, fit guide.

35+ structured questions on automation, ads, tracking, broadcasts, costs, and privacy.

Plug in your team and volume, see your 3-year savings vs hiring, with live cost / coverage / response-time charts.

Estimate WhatsApp Business API costs across 19 countries on Meta's 1 October 2026 rate card, service messages and the 1,000 free replies per number included.

Every school message mapped to Meta's categories with mockups, a worked month for a 450-student centre, and school-specific cost sliders on the 1 October 2026 rates.

90-second 6-question diagnostic. Tells you which Zelix tier matches your stage - or honestly says you are too early.

Six levels from everything-by-hand to a business that improves itself. Find your level and what the next one unlocks.

Server-side conversion tracking via Meta CAPI, TikTok Lower Funnel Events, and Google.

Co-founders Ryan Chua and Stephanie Lim, the team, and the respond.io partnership context.

How we handle data: ISO 27001:2022 platforms, PDPA, GDPR alignment.

On-prem, private cloud, hybrid redaction, zero-retention. For law firms, finance, healthcare, IP-heavy teams where standard cloud AI is off the table.

The principles behind agents that stay in scope and answer from real records, the rules every build follows, and how it maps to the wider field.

How customer data is collected, stored, and handled.

Service terms.

Articles on WhatsApp automation, AI agents, and CRM operations.

Plain-English definitions of 78 WhatsApp, AI, ads, tracking, CRM, and compliance terms that recur across the site.

respond.io moved Zelix Labs to Gold on 29 September 2026, a first for Singapore and Asia, and what changes for clients.

Service messages charged after 1,000 free per phone number a month, utility templates inside the window charged, the 72-hour ad window unchanged, and what to do before the date.

The three OCHA codes of practice, the 31 January 2027 deadline, and the practices that keep a legitimate business reachable.

Why FAQ-only AI agents stop where long sales cycles begin, and how follow-up automation built for that window works.

The pillar guide from one flagship ad account: 76,000+ conversations, 90%+ open rates, follow-ups, AI agent structure, and tool calling.

Instant answers, follow-ups, show-up reminders, and review requests for a consult-led dental practice.

How service businesses give their WhatsApp AI live answers from booking systems and records.

The line-quality playbook: quality rating, the enforcement ladder, opt-outs, and utility-first messaging.

How an automotive window-tinting business deployed a full WhatsApp + CRM pipeline.

What the BSUID and WhatsApp usernames change, what quietly breaks, and how to prepare on every platform.

Three ways to reach the team: WhatsApp, Google Calendar booking, or the operations audit form.

Open roles. Apply via the free audit form.